We’re Pamela and Regina, two coffee-obsessed friends who've spent our careers behind the scenes in entertainment marketing and product development.

Joyground is our love letter to people like us who grew up with plastic ponies, Saturday morning cartoons, and rainbow-colored folders.

Joyground Coffee is for people who grew up but never grew out of it.

Once processed, coffee orders ship within 1-2 business days. Mug orders ship within 3-5 business days. Depending on your shipping address, Economy (Standard) shipping averages 4 days of transit time. You'll receive an email with tracking information when it ships.

You'll receive a shipping confirmation email with tracking information as soon as your order is scheduled to leave our facilities. If you didn't receive a tracking number, please reach out to customer care

Because every bag is roasted to order, unfortunately we aren't able to offer returns or exchanges on our coffee.

We ship to standard residential and business addresses within the contiguous 48 United States (coast to coast).

Sometimes shipping carriers show a package as delivered before it's actually been delivered. Your package will most likely be delivered within a few days. If not, feel free to reach out to customer care for assistance.

Yes! All orders over $75 after discounts ship free.

At this time unfortunately we can't ship to APO addresses.

We work hard to fulfill orders as quickly as possible. Please double check that your order is correct before submitting payment, since we can't make any edits once an order is placed.

The best way to store your coffee is in an opaque, airtight container in a cool, dry place. You don't want your beans exposed to light or humidity. Once properly stored, our ground coffee will stay fresh for about 4 weeks from opening. Whole bean coffee will stay fresh for about 8 weeks from opening.

There is zero added sugar in any of our coffee. The only sugars are naturally occurring in the coffee beans themselves, about 1-2 calories per cup.

No! We're proud to offer propylene glycol-free flavors.

Yes, it is. We don't use sugar or sweeteners in our ground or whole bean coffee flavors, and each brewed 8oz cup has approximately 2 calories, 0g carbs and 0g sugar.

Yes! Although our facility is not currently certified, our ground and whole bean coffees DO NOT contain any gluten or wheat ingredients. Coffee is the only product in our facilities, and it never comes into contact with anything containing wheat or gluten. Additionally, our coffee is free of all major allergens recognized by the FDA (dairy, eggs, fish, crustacean shellfish, peanuts, tree nuts, wheat, soybeans).

All our coffee varieties are available to order as decaf!

Rather than chemically decaffeinating our coffee, we use coffee decaffeinated by the "Swiss Water Process" where only pure water is used to decaffeinate beans. It's the key reason why our decaf tastes better!

Yes! We work closely with the folks over at Hasbro, and they see and approve everything we do in collaboration with My Little Pony.

No problem! Feel free to send us an email and we'll be happy to help!